Here you'll find answers to questions about shopping on fleurtjebags.com.

How does buying on fleurtjebags.com work?

To buy items, you do not need to create an account. You purchase items on fleurtjebags.com directly from fleurtje, using any payment method you specify when checking out (e.g. PayPal, Credit Card etc.). Keep in mind that all payments must be made within three days of checkout. We suggest that if you select to pay via PayPal that you submit your payment immediately. If you have any questions about any of the items in the site, it's best to use the "Ask a Question" feature before making the purchase.

How does the shopping cart work?

As you browse around and see items that you like, add them to your cart. Note: items in your cart are not removed from the site or reserved for you, until you complete the checkout process. Once you have everything you need, select a Checkout button and follow the instructions provided.

What currency does fleurtjebags.com accept?

All items are listed in CAD (Canadian Dollars) on fleurtjebags.com. PayPal or credit card purchases will automatically convert your currency for you, but all other sales such as money order and check need to be calculated by you. We have plans to offer built-in currency conversion, but as of right now it doesn't exist.

What is PayPal, and how does it work on fleurtjebags.com?

fleurtjebags.com facilitates payments through a third-party service called PayPal. Buyers may optionally register an account with PayPal but do not have to be a member of this service in order to submit a payment.

How do I report any problems with an item?

If an item you pay for is not shipped, is significantly not as described, or arrives damaged please contact fleurtje directly to work toward a resolution. You should email support@fleurtjebags.com with your name and the SKU number. We will work to resolve the situation.